Privacy Policy for Rockstone Ltd.
Last updated: August 2026
At Rockstone Ltd. (founded in 2026 by designer Adnaan Shan), one of our main priorities is the privacy of visitors and clients. This policy explains information collected and recorded by Rockstone Ltd. and how we use it in relation to architectural materials, natural stone products, bespoke consultations and international logistics.
Questions may be sent to info@rockstoneltd.co.uk.
1. Information We Collect
We explain the personal information requested and the reason for requesting it at the point of collection.
- Direct contact information: name, email, phone, company name, shipping address and message content for quotes, customisation inquiries or sample requests.
- Account and trade registration data: full name, corporate address, tax ID and account credentials.
- Transactional and shipping information: billing and delivery addresses, recipient phone numbers and payment-verification details.
- Log files and technical data: IP address, browser type, ISP, timestamps, referring/exit pages and click counts used to administer and analyse the site.
2. How We Use Information
- Provide, operate and maintain our e-commerce platform and client portal.
- Process transactions, fulfil custom orders and coordinate logistics.
- Improve and personalise website performance and the catalogue.
- Understand how contractors, architects, designers and retail clients use the website.
- Communicate order status, specifications, delivery dates and support information.
- Send confirmations, invoices, shipping notices and optional news.
- Detect and prevent fraud or cyber threats.
3. Cookies and Web Tracking
Cookies store visitor preferences and accessed pages so we can optimise the experience. Browser settings can disable cookies.
- Essential: site operation, cart retention and secure checkout.
- Analytics: traffic analysis and experience improvement, retained up to 24 months.
- Marketing: campaign measurement, retained up to 12 months.
4. Sharing Personal Information
We do not sell, trade or rent personal identification information. Trusted providers may receive necessary data for logistics and freight, payment processing, and legal compliance such as customs or regulatory requests.
5. Data Protection Rights (GDPR / CCPA / PDPO)
Depending on your region, applicable laws—including Hong Kong’s PDPO, the GDPR and CCPA—may provide rights of access, rectification, erasure, restriction and objection.
6. Children’s Privacy
Rockstone Ltd. does not knowingly collect personally identifiable information from children under 13. Contact us if you believe a child has supplied such information.
7. Updates
We may update this policy. Changes take effect when posted, so please review this page periodically.
8. Contact Information & Data Controller
Rockstone Ltd.
Design Director & Founder: Adnaan Shan (Founded 2026)
Unit F, 6/F, Boton Technology Innovation Tower, No. 368 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
Email: info@rockstoneltd.co.uk
Telephone: +86 18818844674